Privacy Policy | Eastern Financial Services LLC

Introduction

Eastern Financial Services LLC ("Company," "we," "our," or "us"), located at 2512 Charles Blvd, Greenville, NC 27858, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at theeasternfinancialservices.com or interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide when you complete our contact or application forms, including:

Full name, email address, and business name
Business financial information (monthly revenue, time in business)
Funding amount requested and purpose
Communication preferences, including SMS and email opt-in choices
Any additional information you choose to provide in message fields

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, pages visited, time spent on pages, referring URLs, and device identifiers. This information is used to improve website functionality and analyze usage patterns.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may limit some website functionality.

How We Use Your Information

We use the information we collect for the following purposes:

To process and respond to your funding inquiries and applications
To communicate with you about your application status and funding options
To send email communications if you have opted in to receive them
To send SMS/MMS messages if you have expressly consented to receive them
To comply with legal obligations and regulatory requirements
To improve our website, services, and customer experience
To prevent fraud and ensure the security of our systems
To analyze usage trends and optimize our marketing efforts

SMS / Text Message Communications

Important: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Opt-In and Consent

We may send SMS/MMS messages only to individuals who have expressly opted in to receive them by checking the SMS consent checkbox on our contact form. SMS communications are sent using an automated telephone dialing system (ATDS). By opting in, you consent to receive recurring marketing and promotional SMS/MMS messages from Eastern Financial Services LLC about our financial products and services.

Message Frequency and Rates

Message frequency varies; you may receive up to 4 messages per month. Message and data rates may apply depending on your mobile carrier plan.

Opting Out of SMS

Reply STOP to opt out at any time. You will receive a confirmation message and will no longer receive SMS messages from us. Reply HELP for assistance or contact us at robert@theeasternfinancialservices.com.

No Condition of Purchase

Consent is NOT a condition of purchase or receipt of any financial services from Eastern Financial Services LLC. You may apply for and receive funding without opting in to SMS communications.

Information Sharing and Disclosure

We do not sell, trade, rent, or otherwise transfer your personal information to outside parties for their marketing purposes. We may share your information only in the following limited circumstances:

Service Providers: With trusted third-party vendors who assist in operating our website and conducting our business (e.g., web hosting, email delivery, analytics), subject to confidentiality agreements
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with a merger, acquisition, or sale of all or substantially all of our assets
Protection of Rights: When necessary to protect our rights, property, or the safety of our customers or others

SMS Data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to correct inaccurate or incomplete information
The right to request deletion of your personal information
The right to opt out of marketing communications at any time
The right to data portability where applicable

To exercise any of these rights, please contact us at robert@theeasternfinancialservices.com. We will respond to your request within 30 days.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised effective date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Eastern Financial Services LLC
2512 Charles Blvd
Greenville, NC 27858
Email: robert@theeasternfinancialservices.com